Field Technical Account Manager

United Kingdom

£36,000 + Car Allowance

You will be working for a high-quality food manufacturer at their BRC Grade A production facility, supplying products to their customer base all over the UK.

About the Field Technical Account Manager job

The purpose of your role will be to drive new opportunities for our bakery products with industrial and wholesale clients. You'll take the lead on product demos, develop briefs for custom products, and oversee trials, guiding NPD samples from concept to final approval.

Key tasks

Accountable for customer contact regarding complaints, visits, audits, product launches and KPI's.
Implementation and maintenance of the Quality and Food Safety management system including HACCP to the standards required by BRCGS and customer expectations.
Managing customer complaint investigations including a complaints reduction plan, reporting outcomes and actions to the customer in a timely manner.
Technical management of new product launches.
Drafting specifications for supermarket partners.

About You

Experience in food manufacturing, including customer interface.
BRC standard, food legislation, ideally Marks and Spencer and Waitrose codes of practice.
Degree in food related discipline or equivalent experience.
Ideally HACCP L4 and Food Safety Qualification.

More details

The Field Technical Account Manager job (ref:8779) is a remote role however the successful candidate shall be ideally based in North of Birmingham and is paying £36,000 plus car allowance according to your experience.

The package includes Investment in training, Employees Assistance Programme, Wellbeing and engagement events, Onsite mental health first aiders, Seasonal flu vouchers, VDU and glasses vouchers , Referral programme.

Alternate job titles

Locations nearby include West Midlands, Manchester, North West, Leicester, East Midlands Leeds, Yorkshire.